Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Harry & Olivia Birmingham. By placing an order on our website, you agree to these terms.

1. Applicability

These Terms & Conditions apply to all offers, orders and agreements concluded via the website of Harry & Olivia Birmingham. By completing a purchase, you confirm that you have read and accepted these terms.

2. Product Information

We make every effort to describe our products as accurately and completely as possible. However, minor errors, typographical mistakes or inaccuracies may occasionally occur. Such errors do not entitle customers to compensation or cancellation.

Product images are for illustrative purposes and may differ slightly from the actual product.

3. Orders and Payment

Orders are processed only after full payment has been successfully received.
Available payment methods may vary depending on the customer’s country or location. Customers are responsible for ensuring that their selected payment method is available and valid.

4. Processing and Delivery

Order processing time: 1–3 business days
Estimated shipping time: 3–7 business days (depending on destination)
Orders are shipped directly from our international supplier

Please note that delivery times are estimates and may vary due to external factors such as customs processing or carrier delays.

5. Returns and Cancellations

Returns and cancellations are subject to the conditions outlined in our Returns Policy, which forms an integral part of these Terms & Conditions. We advise customers to review this policy carefully before placing an order.

6. Liability

Harry & Olivia Birmingham cannot be held liable for loss or damage during shipping if tracking information confirms delivery to the address provided by the customer.

Customers are responsible for ensuring that their shipping details are accurate and complete at the time of ordering.

7. Intellectual Property

All content on this website — including but not limited to texts, images, logos and designs — is the exclusive property of Harry & Olivia Birmingham and may not be copied, reproduced or used without prior written permission.